After we receive it
What happens after we receive your prescription?
Our pharmacy team will review the prescription and determine whether additional information or clarification is needed.
If the prescription can be filled by Peak, we will confirm the next steps, including availability, estimated timing, pickup, or delivery options when applicable.
Some prescriptions, including compounded preparations or prescriptions requiring special ingredients, may require additional preparation time. Our pharmacy team will provide an estimated completion time when available.
We will contact you when your prescription is ready or if additional information is needed.
Important information
Prescription medications are dispensed only in accordance with applicable prescription, pharmacy, and other legal requirements.
Availability, preparation time, pickup, and delivery options may vary depending on the medication, prescription, patient circumstances, and applicable requirements.
If you have questions about a prescription, please contact our pharmacy team directly.
Need help?
If you have already been prescribed medication and need help getting the prescription to Peak, contact our pharmacy team.
Ask us to call you
Or call us directly at (813) 443-0833.