Use the exact balance Peak provided.
If the number is different from what you expected, call us before entering card details.
Pharmacy paymentsYour Peak payment.
Your Peak payment.
Clear, confirmed details.
Use the amount and payment reference provided by our pharmacy. If anything is unclear, our team can confirm it with you.
Payments are in test mode.
This page is connected to Stripe’s test environment for review. No real charge is made. On Stripe’s checkout page, use the test card 4242 4242 4242 4242 with any future date and any CVC.
Secure payment
Your payment details.
Enter the details Peak gave you. You’ll pay by card on Stripe’s secure checkout page in the next step.
Pharmacy payments only
Telehealth visit fees are collected by the clinic that provides your visit, not by Peak. Those payments are separate from your Peak pharmacy balance.
Refunds and cancellations
Please review our refund and cancellation policy before completing an online payment.
Before you pay
Three quick checks protect your payment.
Use only the reference supplied by Peak.
A reference helps us apply the payment correctly without asking for medication or health information.
Only pay when you expect a Peak balance.
If a payment request arrives unexpectedly, use the pharmacy number on this page to verify it first.
Peak Pharmacy
Refund and Cancellation Policy
At Peak Pharmacy, we are committed to providing quality pharmacy services and a positive customer experience. Please review our refund and cancellation policy before completing an online payment.
Prescription Medications and Compounded Products
For safety, quality, and regulatory reasons, prescription medications and compounded preparations that have been dispensed or delivered generally cannot be returned for a refund or resale. Refunds are not provided solely because a patient changes their mind, discontinues treatment, or no longer needs a medication.
Online Payments and Orders
Payment does not guarantee that a prescription will be approved or dispensed. Orders may require a valid prescription, pharmacist review, and confirmation of eligibility. If Peak Pharmacy is unable to fulfill a paid order, the pharmacy will review the circumstances and issue an applicable refund for amounts paid for products or services not provided.
Order Cancellations
Cancellation requests must be submitted as soon as possible. Orders that have already been prepared, compounded, dispensed, or shipped may not be eligible for cancellation or a refund. Any eligible refund will be determined based on the status of the order and applicable law.
Shipping and Delivery Fees
Shipping and delivery fees may be nonrefundable once an order has shipped or the service has been provided. If an order cannot be fulfilled by Peak Pharmacy, applicable shipping charges paid for services not provided will be reviewed for refund.
Damaged, Incorrect, or Missing Orders
Please contact Peak Pharmacy promptly if your order arrives damaged, contains an incorrect item, or appears to be missing. We will review the issue and determine the appropriate resolution in accordance with applicable law and pharmacy requirements. Do not use a medication if you have concerns about its identity, packaging, or condition; contact the pharmacy for guidance.
Refund Processing
Approved refunds will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.
Contact Us
For questions about payments, cancellations, or refund requests, please contact:
Peak Pharmacy7732 W. Hillsborough Avenue
Tampa, FL 33615
Phone: (813) 443-0833
This policy does not limit any rights or remedies available under applicable law. Peak Pharmacy reserves the right to review refund requests on a case-by-case basis.